Privacy Policy

Welcome to Daffodil Computers Ltd. ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

Information We Collect

• Personal Identification Information: Name, email address, phone number, etc., provided voluntarily through forms or account creation.
• Technical Data: IP address, browser type, operating system, and browsing behavior collected via cookies and similar technologies.

How We Use Your Information

• Provide and improve our services.
• Personalize user experience.
• Process transactions and send related information.
• Communicate updates, promotions, and other relevant information.

Data Protection

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates.

Cookies

Our website uses cookies to enhance user experience. You can choose to set your browser to refuse cookies or alert you when cookies are being sent.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review this page regularly for any changes.

Equated Monthly Installment (EMI) Policy

Customers using accepted credit cards on Daffodil Computers Ltd. can opt for EMI as a payment method. This allows users to pay for their ordered items in simple monthly installments. We have introduced a convenient monthly EMI service for clients purchasing exclusive products from our website.

For more details, please refer to our EMI Policy.

Refund & Return Policy

If a product is received in defective condition (Dead on Arrival) or damaged, it will be replaced with a new product. The item must be shipped back to Daffodil Computers with all original packaging and accessories, ensuring no damage to serial numbers.

For comprehensive guidelines, please review our Refund & Return Policy.

Conditions for Refund

• The product must be returned within the specified period as per the return policy guidelines.
• Items must include all original accessories, packaging, and be in unused condition.
• Refunds are subject to quality checks by our support team before processing.

If you have further questions, please reach out to our customer support team via the contact details provided below.

Contact Us

If you have any questions about these policies or need assistance, please contact us at:

• Address: 64/3, Lake Circus, Mirpur Road, Dhaka 1205
• Email: [email protected]
• Phone: +880 1713-493161

*Last updated: 12/3/2024